- Fire extinguishers & emergency lightsMonthly check · Tue 07:15 · loggedDone
- Rooftop unit filters, RTU 1–4Quarterly PM · Wed 06:30Done
- Dock door 3 not closingReported 08:05 · fixed 11:20 same dayClosed
- Washroom faucet leak, 2nd floorReported 09:12 · booked Thu 18:00Booked
- Backflow preventer testAnnual · certified tester · Oct 21Due
Facility management · Greater Toronto Area & Ontario
Facilities, handled. Every site, every week
Orbit runs facilities for organizations across Ontario, from offices and warehouses to care homes, schools and hotels. One accountable team handles maintenance, repairs, cleaning, compliance and vendors, so every site stays safe, working and inspection-ready, and your people stay focused on what they do best.
Office buildingsWarehouses & distributionManufacturing & industrialRetail & multi-site storesProperty managers, condos & multi-residentialRetirement homesLong-term care homesMedical, dental & physio clinicsChild care centresPrivate schools & training centresCommunity & non-profit organizationsPlaces of worshipGyms & fitness centresEvent venues & eventsFood & beverage facilitiesHotels & hospitalityOffice buildingsWarehouses & distributionManufacturing & industrialRetail & multi-site storesProperty managers, condos & multi-residentialRetirement homesLong-term care homesMedical, dental & physio clinicsChild care centresPrivate schools & training centresCommunity & non-profit organizationsPlaces of worshipGyms & fitness centresEvent venues & eventsFood & beverage facilitiesHotels & hospitality
- 01 Response
- 24/7Emergency dispatch for every contracted site, day or night.
- 02 Accountability
- In writingResponse targets and KPIs written into your agreement.
- 03 Coverage
- WSIB + insuredOur team and every trade partner, checked before every job.
- 04 Screening
- Vetted crewsPolice vulnerable sector checks wherever a site requires them.
Services
The whole facilities function under one agreement
Our technicians handle maintenance, repairs and cleaning. Licensed partners handle regulated trades. Orbit stays accountable for every result.
- 01 Outsourced facility management We take over the whole facilities function: one accountable team for every site.
- 02 Preventive maintenance Scheduled maintenance for HVAC, plumbing, electrical and building systems at every site.
- 03 HVAC & mechanical Heating, cooling and ventilation serviced on schedule and fixed fast.
- 04 Electrical & lighting Lighting maintenance, LED upgrades and electrical repairs by licensed electricians.
- 05 Plumbing & drains Fixtures, leaks, drains and backflow testing handled before they become floods.
- 06 Repairs & 24/7 emergency response One number for leaks, power loss, no heat and equipment failures, day or night.
- 07 Cleaning & janitorial Janitorial, day porter, deep cleaning, post-construction and disinfection.
- 08 Compliance & life safety Recurring inspections and checks scheduled, logged and closed out for every site.
- 09 Pest control programs Licensed pest control, service logs and the repairs that keep pests out.
- 10 Grounds, parking lots & snow Safe drop-off zones, clean lots and clear walkways all year.
- 11 Water damage restoration Emergency extraction, structural drying and documentation when water gets in.
- 12 Projects & renovations Room conversions, fit-outs and equipment replacements managed while your site keeps running.
- 13 Vendor, lease & budget administration Contracts, certificates, lease dates, invoices and budgets kept current and visible.
Sectors
Built for buildings that can’t afford downtime
From corporate offices to care homes, every sector has its own rules, schedules and risks. We build each site’s program around them.
Accountability
A named team for your portfolio and service levels in writing
The same account manager, coordinators and technicians look after your sites every week. Every request gets a priority and a clock, and every result is reported monthly.
- Account manager accountable for every service level
- Site coordinators who know your buildings and your people
- Live work-order tracker your leadership can see
- Monthly report by site: response times, checks done, spend against budget
| Priority | Examples | Response target |
|---|---|---|
| P1 Emergency | Active leak or flooding, no heat or water at an open centre, cooler or freezer failure, power loss, a hazard in a play area or production zone | On site within 4 hours, 24/7 |
| P2 Urgent | Anything that could fail an inspection or close a room, such as broken equipment, a failed fixture or an inspection deficiency | Next business day |
| P3 Scheduled | Preventive maintenance, planned repairs and improvements | Booked within 5 business days |
Transition
Taking over your facilities in 90 days
Outsourcing shouldn’t leave a gap in service. Emergency coverage starts on day one while we learn the portfolio.
- Before day one
Prepare
Agreement signed, contacts confirmed, keys and access codes collected, and current contracts, leases and inspection reports gathered.
- Days 1–30
Mobilize
24/7 line live, open work orders taken over, and every site walked to record assets, condition and open inspection items.
- Days 31–60
Stabilize
Compliance calendar and binder for every site, preventive maintenance started, and every vendor reviewed.
- Days 61–90
Plan
Capital plan and next year’s budget by site, baseline KPIs, and the first quarterly review with your leadership.
The Ontario year
Planned around seasons and inspections, not the last emergency
Apr – May
Spring
- Cooling start-ups and filter changes
- Lot sweeping, patching and line painting
- Roof drain and envelope checks
- Playground and grounds repairs
Jun – Aug
Summer
- Peak-heat HVAC and refrigeration checks
- Summer projects at schools and care sites
- Grounds and irrigation
- Planned renovations
Sep – Nov
Fall
- Heating start-ups and inspections
- Irrigation winterization
- Snow plans and stake-outs
- Annual fire inspections booked
Dec – Mar
Winter
- Plowing and salting before opening
- Logged visits for liability records
- No-heat and frozen-pipe response
- Interior preventive maintenance
Insights
Guides for operators
Facility management · 6 min
Outsourcing facility management: a checklist for multi-site operators
What to ask before you hand your facilities to an outside firm: scope, service levels, vendors, reporting, pricing and transition.
Read guide Child care · 5 minLead flushing and sampling in Ontario child care centres
What O. Reg. 243/07 requires, how to tell whether your centre flushes daily or weekly, and how to keep records that hold up.
Read guide Child care · 4 minPlayground inspections for licensed child care centres
Daily, monthly and annual playground checks in Ontario, who can do each one, and how to keep the repair log licensing expects.
Read guideWhat does it mean to outsource facility management to Orbit?
We take over the facilities function for your sites: day-to-day oversight, preventive maintenance, repairs, cleaning, vendors, compliance checks, lease dates and budgets. A dedicated account team runs it under a service agreement with written response targets and monthly reporting.
What types of facilities do you manage?
Offices, warehouses, manufacturing plants, retail stores, managed properties and condos, retirement and long-term care homes, clinics, child care centres, schools, community organizations, places of worship, gyms, event venues, food facilities and hotels.
How long does it take to get started?
Emergency coverage starts on day one. Our transition plan takes about 90 days to complete the walkthroughs, compliance calendars, vendor review and first budget.
What areas do you serve?
We are based in Markham and serve the GTA, the Golden Horseshoe and multi-site portfolios across Ontario.
Tell us how many sites you run
We’ll walk them with you, build each site’s maintenance and compliance calendar, and send a written scope with pricing.